customer services

• Professional and Courteous Trained Staff on Site
• Showroom with Handicap Display Area
• On-Site Billers to Assist Beneficiaries w/ Coverage Questions
• 24-Hour Emergency Service for Oxygen Patients
• Evaluation of Client for Specialized Products
• Evaluation of Client's Feasibility for Wheelchair Transport
• Time and Labor Involved with Trial Fittings and Product Sampling
• Labor for Warranty Repair of Defective Products
• Pick-up and Delivery of Product
• Billing of Primary or Secondary Payer Sources
• Rework of Denied Claims
• Follow-up with Physicians (Progress and Compliance)
• Product and Technology Training for Physicians and Therapists
• Cleaning of Equipment
• Loaner Products While Client's Product is in for Service
• Respiratory Health Education to Seniors in Assisted Living Centers
• Instruction on Equipment Operation and Safety to Client, Family, and Caregiver
• Provide Oxygen Conserving Devices for Client's Ease of Portability of O2
• Accepting Assignment on Most Medicare Items